Client Success Executive : Sri Lanka (Remote)

Remote
Full Time
[email protected]
Experienced
Client Success Executive
Work from Home

Join our team to lead client relationships, mentor associates, and drive measurable growth for client practices. 
 

Key Responsibilities

  • Build and maintain strong client relationships through consultative meetings
  • Lead and mentor Client Success Associates
  • Monitor KPIs, anticipate challenges, and provide strategic guidance
  • Conduct client meetings with professionalism and actionable outcomes
  • Standardize processes, ensure documentation accuracy, and improve retention

Skills & Qualifications

  • 2+ years in client success, account management, or consulting (healthcare/dental a plus)
  • Proven success in client retention and engagement
  • Experience supervising or mentoring team members
  • Excellent communication, organizational, and analytical skills
  • Bachelor’s degree preferred

Work Hours & Expectations

  • Since BizyCorp / Ekwa Marketing serves US clients, the role requires flexibility within a specific time frame:
  • Since we deal primarily with U.S clients, you are required to complete 2 hours during the day, between 6.00 am and 5.30 pm, and the remaining 6 hours between 6.00 pm and 5.30 am. (You may freely allocate your work hours within this time frame)
  • Note:  Working 8 hours a day is a must. (The schedule is to be decided based on the requirements of the role and the company policies)
  • You must work additional hours based on requirements (if needed only).
  • This schedule may require adjusting your daily routine, so consider your comfort with late-night or early-morning work.

Benefits

  • BizyCorp / Ekwa Marketing offers a compelling package:
  • Flexibility: Schedule your 8-hour workday within the specified time frame.
  • Work-from-Home: Enjoy the convenience of remote work.
  • EPF/ETF: Enrollment in Sri Lanka’s employee provident and trust funds.
  • Legal Compliance: Adherence to the Sri Lankan Shop and Office Act.
  • Salary: Starting at 100,000 LKR (including basic Salary and Fixed allowances), with a potential increment after a 6-month probation.
  • Additional Perks include: Paid leave, selected training/certification programs, and performance-based annual rewards.
  • Global Exposure: Work with international clients and a diverse team of 250+ employees worldwide.
 

We do not offer part-time roles, so we only apply if you are serious about committing your full-time commitment to our company.






 
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