NAP Optimization & Consistency Associate - (Ops)
Remote
Full Time
Experienced
Bizycorp Ltd is a fully remote organization looking to onboard two (02) NAP Optimization & Consistency Associates who value flexibility, remote work, and career growth. Apply now and grow your career with us.
KEY RESPONSIBILITIES:
- Identify, audit, and manage all online listings and business profiles related to assigned clients to ensure accurate and consistent NAP (Name, Address, Phone) information.
- Analyze citation data to calculate NAP consistency scores and track improvements over time.
- Correct NAP-related discrepancies by updating listings and coordinating fixes across third-party platforms.
- Communicate with external directory administrators and partners via email and phone to request, follow up on, and confirm approved updates.
- Work closely with the Client Servicing Team to obtain verification PINs, access codes, and required client documentation for profile verification.
- Stay informed about the latest NAP consistency standards, local SEO best practices, and search engine guidelines.
- Prepare and maintain detailed NAP reports, address client queries, and contribute to strategies that improve online data accuracy.
- Participate in client calls and Zoom meetings, when required, to explain findings, progress, and next steps.
SKILLS, QUALIFICATIONS, AND EXPERIENCE:
- Strong verbal and written communication skills in English, with the ability to clearly explain findings and updates.
- Excellent research and analytical skills, with a strong ability to understand and verify online data.
- Basic to intermediate computer literacy, including familiarity with online marketing concepts and digital communication tools such as Zoom and Skype.
- Proven experience working with Google Docs and Google Sheets for documentation, data analysis, and reporting.
- Solid understanding of online marketing fundamentals, particularly how NAP consistency influences local search visibility and digital presence.
- Experience using ticketing or task management systems to track work, manage priorities, and meet deadlines.
WORK HOURS AND REQUIREMENTS:
- You must work 8 hours per day, 40 hours per week (Monday to Friday).
- A minimum of 3 hours must be worked between 6:30 PM and 1:30 AM (Sri Lankan Time). You may choose any 3-hour window within this timeframe. The remaining 5 hours can be completed at any time during the day.
- The remaining 4 hours can be worked anytime during the day.
- You must define your work schedule in advance and adhere to it consistently.
- Weekend work is not permitted.
- You must have:
- A quiet, distraction-free home working environment
- A dedicated desktop or laptop (tablets and mobile phones are not permitted)
- A headset with a microphone
- A stable, high-speed internet connection capable of supporting Zoom meetings
- A quiet, distraction-free home working environment
- Your work device must have Zoom, Chrome, Firefox, Slack, antivirus software, and a mail client installed.
- You may be required to install additional software as needed.
- You cannot be employed by another company while working at Bizycorp.
BENEFITS:
- WFH – 100% Work From Home
- Flexible working hours within defined time ranges
- EPF/ETF enrollment (applicable to Sri Lankan citizens, as per labor law)
- Legitimate work-from-home organization compliant with the Sri Lankan Shop and Office Act
- Monthly remuneration starting from LKR 80,000 (inclusive of basic salary and fixed allowances)
- Probation confirmation increment after 6 months (conditions apply)
- Paid leave, selected professional training, and certification programs
- Performance-based annual rewards and growth opportunities
- Exposure to international clients and hands-on experience in global email marketing campaigns
- Opportunity to work with a diverse team of 200+ professionals across Sri Lanka, Pakistan, Malaysia, the United States, and Canada
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. However, we are committed to providing guidance to all hired employees when such changes are implemented.
Bizycorp is proud to be an equal-opportunity employer. All qualified candidates who meet the requirements will be considered for employment regardless of race, color, religion, sex, national origin, or disability.
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